Email hosting instructions
To set up an email account, you will need to login to http://domains.passioncomputing.com.au .
The following screen will appear. and you need to click 'Edit' next to the domain you wish to manage. The 'Edit' link is right in the centre of the screen.
The next page that will appear will contain links to all areas of your domain name and hosting management. On the horizontal links, click 'Hosting Control Panel'
To create a new email account. Go to "Configure Mail Box", then click "Add a New Account" or you can navigate to the same page by clicking on "Home' and then under the services icon, click 'Mail').
The following page will appear, fill in the details (alias, password, confirm password) and save.
How to enable webmail?
Go to "Home" then "Mail" and then Go to "Preferences" and tick the box to enable webmail.
Webmail will allow you to access email using your browser. Just type in webmail. followed by your domain name. So if your domain name is www.registeraustraliandomains.com then to access your webmail, you will go to http://webmail.registeraustraliandomains.com Just add webmail and dot before your domain name in the browser window.
Your email accounts will not work unless the name server records are the same as the table below. (If you transfer in your domain name or are changing web hosts, then you will need to edit these name server files before your mail accounts will work, i fyou have registered a domain name through us, the correct name server and zone file records have been set up for you already.).
Changing name server records
The easiest way to get to name server page, is to login to your domain name admin, click "edit" next to the domain name that you wish to manage and the name server page will appear. Enter the details below, and click 'update name servers' or click on the "Hosting" button and it will automatically populate the correct name server details for you, then you need to click "update name servers" for the records to be updated.
Warning: if you are transferring from another host, you should download your mail before making the following name server changes, otherwise email may be left on your old hosting account's mail server. You must make sure that you have create mailboxes all mail aliases before you change your name server records or else you will lose email in the process of changing name servers.
| Host Name | ip adreess |
| primary name server | brigh.twoplums.com.au | 202.47.4.136 |
| secondary name server | mutley.twoplums.com.au | 72.3.132.132 |
If you are changing your name server records, you will need to wait till your name servers delegate, before your webmail or mail will work.
Why does it take 24-48 hours to propogate name server changes across the internet? The internet is made up of many servers and computers all linked together and 11 authoritative name servers that direct internet traffic. When you make a change to your name server records, this change is made at your registrar who is linked to the central authoritative name servers. ISPs hold name server records in cache or memory, for a period of 24 hours and this means that if you have been to your URL, and then changed your name server records, the old record is held in memory until the ISP flushes the cache and the ISP updates your domain name to the new records. If you update your name server records, and you have not been to your domain name that day or just after the change, the change will appear to happen very quickly - sometimes within minutes or in the hour. The problem is, if you visit your website too soon after making a name server change, and your ISP holds the old name server record in memory and will not direct you to your new record until the ISP routinely flushes their cache (usually every 24 hours)
Test your new email accounts
Once your name servers have been delegated, login to webmail and test sending and receiving mail before you try configuring your mail client to download your mail. Do this by
- receiving mail from another email account
- sending mail to another email account
Make sure your email is working from webmail. Then, follow the link below to learn how to configure your computer to download mail.
Learn how to configure mail client to download mail.