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• Autoresponders
• Configuring Mail Client Email Hosting Australia
• Configuring Mail Client
• Email Forwarding Email Redirection
• Email Forwarding
• Group email
• Group email
• Mailing Lists MailMan Mailing List

Autoresponders

If you are going away on holidays and will not be able to check your mail regularly, you may want to leave a message that will be automatically sent to anyone that sends an email your email address. This is done with automatic reply service, more commonly referred to as an autoresponder. Autoresponders can include messages in plain text or HTML format, and they can contain attached files or no attachments.

Autoresponders can be set up

• to send an automated email to sender
• to send an automated email to sender with email attachment or without any attachments
• to send an automated email to sender when specified words are found in message subject
• to send an automated email to sender when specified words are found in the message body

You will also be able to specify

• the subject of the reply email. By default, the subject line of incoming e-mail will be inserted into the automated reply, so leave this field blank, if you do not want to set a specified subject in the return email.
• an email address to forward the original email to
• the number of times the autoresponder is sent to a unique email address in one day 
• On and Off values for autoresponders
• multiple autoresponders per email address based on conditions

How to set up an autoresponder?

You need to choose an email address that you wish to set an autoresponder for.

Login to http://domains.passioncomputing.com.au . Click 'Edit' next to the domain you wish to manage.  On the horizontal links, click 'Hosting Control Panel'. Click the 'Home' link, as illustrated below and choose the 'Mail' icon.

The following screen is the mail admin area for mail. It lists all your mailboxes and whether certain functions like autoresponders, mail forwarding, group mail, webmail, etc are turned on or off. In the example screen below, autoresponder is turned on for the email user, sales@. To set up an autoresponder, select the email address that you want automated emails to reply from.

Main Main Admin Screen

Then choose "Autoresponders" and "Add a New Autoresponder"

1.  
   1. Type a name for this automatic reply into the Autoresponder name box.

      For example, 'Holiday notice'.

   2. If you want your incoming mail to be forwarded to another e-mail address while you are away, specify an e-mail address in the Upon automatic response, forward the original message to the specified e-mail box.
   3. If you want this automatic reply to be sent in reply to any incoming e-mail message, in the Conditions group, leave the always respond option selected.
   4. By default, the subject line of incoming e-mail will be inserted into the automated reply. To use a custom subject, type it into the Reply subject input box.
   5. As your correspondents may not figure out that the message they received from you was an automatic response, they may want to respond to your auto-reply. So, you should specify your e-mail address as the Return address, otherwise, their messages will be directed at the autoresponder's address.
   6. Specify the automatic reply message format (plain text or HTML) and character encoding (UTF-8 is recommended). If you use HTML tags in your auto-reply message, you should select the HTML option.
   7. Type your message in the Reply with text field.
   8. Attach your files, if needed. To do this, click the Add New Attachment button, select the check box corresponding to the file that you previously uploaded to the attachment storage, and click OK.
   9. To limit the number of automated responses per day to the same e-mail address, enter the desired number in the respective input box under Limits.

      The default setting is to respond no more than ten times in one day to the same e-mail address.

   10. To reduce mail server load, you may want to limit the number of unique addresses that the autoresponder will remember. To do this, enter the desired number into the Store up to box Click OK.

You need to switch on the autoresponder. Use the Switch On icon in the Tools group. When the autoresponder in ON, the Tools Group (at the top of the page) will say 'Switch Off'.

Test the autoresponder. If you find that it is not working, it is most likely not switched ON. Navigate to the Main Main Admin Screen (above) and check that the autoresponder icon is in colour.